1. The Role of Social Media in Our Communication

Social media is an important part of our communication with customers and partners. It is a space where we share updates, explain complex topics in a clear and accessible way, and maintain open dialogue with our audience.

We use social platforms as an additional informational channel rather than as a tool for aggressive sales.

2. Types of Content

On social media, we publish:

• informational materials about products and ingredients;
• platform news and updates;
• explanatory posts and practical tips;
• answers to frequently asked questions;
• announcements of new materials and website sections.

Content is created with a focus on relevance and value for the audience.

3. Communication Principles

We adhere to an ethical and respectful communication style. In our interaction with followers, we:

• respect different points of view;
• do not use manipulative wording;
• do not provide medical advice;
• share information strictly within the scope of our competence.

We value constructive feedback and openness.

4. Audience Interaction

We strive to respond to comments and messages during business hours. Social media also serves as a channel for collecting questions, ideas, and suggestions related to the development of the platform.

Requests requiring detailed consideration may be redirected to official communication channels.

5. Limitation of Liability

Information published on social media is for informational purposes only and does not replace professional consultation. We recommend using social media as a supplement to the primary information available on the website.