1. General Delivery Principles

Product delivery is carried out with consideration for customer convenience and product quality preservation. We cooperate with reliable logistics partners and aim to provide predictable delivery timeframes and clear delivery conditions.

All delivery details are displayed during the order placement process.

2. Delivery Methods and Coverage

Available delivery methods may vary depending on the region, product type, and selected logistics partner. Information about available delivery options is provided to the customer at the checkout stage.

We strive to ensure the widest possible geographic coverage within available capabilities.

3. Delivery Timeframes

Delivery timeframes depend on the selected delivery method, destination, and product availability. Estimated delivery times are indicated during checkout but may change due to factors beyond our control.

We inform customers of potential delays should they occur.

4. Delivery Costs

Delivery costs are calculated in accordance with the tariffs of the selected delivery service and may depend on weight, volume, and destination. The applicable cost is displayed before order confirmation.

In the case of promotions or special offers, delivery conditions may be subject to change.

5. Receipt and Responsibility

Upon receiving the goods, customers should check the integrity of the packaging and the accuracy of the order. If any damage or discrepancies are identified, we recommend contacting customer support as soon as possible.

We strive to resolve such situations promptly and appropriately.